StubHub accused of failing to deliver pricey World Cup tickets
Ticket reseller StubHub abruptly canceled customers' tickets to World Cup matches, costing them thousands of dollars, a lawsuit alleges.
July 2, 2026 / 12:59 PM EDT / MoneyWatch
World Cup fans who thought they had bought pricey match tickets at the ongoing soccer tournament are suing StubHub, alleging that the ticket broker failed to deliver them .
Plaintiffs in a proposed class-action lawsuit filed in Manhattan federal court on Tuesday said they "did not get what they paid for" in buying World Cup tickets through StubHub. One California resident said she used the platform to buy three tickets for a total of $1,905 for a June 18 game at Los Angeles' SoFi Stadium, but then discovered that StubHub had canceled the order. That violated StubHub's own terms of service, according to the suit.
A second plaintiff said he spent nearly $3,000 for two tickets to watch Mexico play South Korea but that his tickets were also canceled . Although he was refunded for the seats, he has not recouped the additional travel costs, the complaint alleges.
"Unfortunately, with high anticipation comes high likelihood for taking advantage of the consumers willing to pay," the lawsuit states, noting that "the odds of consumers facing high prices and a difficult to navigate market were almost guaranteed."
Attorneys for the plaintiffs are seeking damages of at least $5 million.