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SaaStr

The SaaStr AI Guide to Building a Top-Tier Inbound AI Agent: 17,000 Conversations, ~600 Meetings Booked, and 60% More New Business

Our inbound AI agent has had 17,000 conversations with prospects in the last 12 months and booked about 600 meetings for SaaStr AI Annual 2026. And for 2027, it’s running almost 2x of the prior 12 months. Together with the newer self-serve agent we added on top of it, our inbound agents drove a 60% increase in new business. Three humans run all of this. Amelia walked through the full build on the latest episode of The Agents. This is the step-by-step version: what we replaced, how the first agent is set up, and how we added the newest agents on top of it. What we replaced: a long form, a round-robin, and a one-day lag Thirteen months ago, a prospect on the sponsor page hit a long contact form. It came to Amelia. She round-robined it to herself or David. Someone replied within about a day. The reply was nearly always: β€œHey [company], you look like a great fit for SaaStr AI, let’s book a time” plus a Calendly or similar link. Amelia calls it the worst email on planet Earth. The prosp

By Jason Lemkin